Horror Stories - From Stephanie

 Here is a horror story from an individual which owns 4 Infiniti vehicles and will never own another Infiniti vehicle ever again!  I don't blame them.  After owning a G35 Coupe and experiencing all the problems with both the vehicle and the service I received from the dealership, I will never go back. 


I received better customer service from the Acura Dealership on a 10 year old car! And that car had LESS problems then my 2006 G35 Coupe. 



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HORROR STORIES - 4/9/2011


Your Name: stephanie
Message: April 9, 2011
 
Honestly, the lack of professionalism is appalling, I am offended that this dealership has the nerve to charge for thing that were promises and/or paid for when we leased our car. Such as car rental and maintenance to name a couple of thing off hand. We paid for an all inclusive maintenance package that was supposedly to cover all serves on this car. OH but against better judgment we went to a dealership that I swore I’d never to do business with again. I waited for this car for twenty years and was not going to pass it up. I wish I had.
 
I am also dismayed at the fact I have been sent brochures offing 2012 at a huge discount far less than I am currently paying. So you see why after owning four Infinities two Gs one M30 convertible and this one, I will never own another.
 
Now we feel as though we have been shafted all the way around on this car. Your offer has just added salt to our wounds.
Furthermore I will let it be known to all at the car wash, supermarket, any were I am with the top down just how unhappy we are and why.

Sincerely
Stephanie